‘Uber for Hospitality’ App hopes to shake-up on-demand job market

‘Uber for Hospitality’ App hopes to shake-up on-demand job market

By Laura Gartry ABC News:

 

Hospitality venues are often left scrambling to find skilled staff at short notice or for one-off events and functions.

A Perth start-up is hoping to solve this problem, launching a new app that connects skilled hospitality workers with the businesses that need them on-demand.

The app called Squaddle allows hospitality businesses to post a job or gig and then access a pool of skilled local workers who provide their own quotes for the service.

Business owners can view the contractor’s work history, skills and peer ratings before awarding the gig.

 

Hospitality workers with an ABN including bartenders, baristas, front and back-of-house, and chefs can set up profiles with their skills and receive notifications when a suitable gig comes up.

 

The platform was founded by Perth IT professionals Adam Sarris and James Hill about 18 months ago.

 

“I wanted to open an espresso bar, but during the planning process realised that staffing would be an ongoing issue for the business, and the concept of Squaddle was born,” Mr Sarris said.

 

Since the soft launch in Perth a few weeks ago, about 500 hospitality contractors and 50 businesses have registered.

“It is a bit like Uber for staff. It’s all seamless, there are no timesheets or forms. It makes the on-boarding extremely efficient.” Mr Hill said.

The app plans to launch nationally in coming months.

 

Traditional labour hire unresponsive : founder

 

 

Mr Hill said it hopes to solve a problem that has existed for hospitality venues for a long time. “The traditional cost of getting someone into work five hours is too high to warrant them coming in. Like putting up ads and then getting a tsunami of CVs when you only need them for one day.

 

“So we are servicing a need that is not currently being met by traditional temp agencies,” he said.

Mr Sarris said there are a lot of people in between jobs or underemployed that could benefit if the app takes off.

“I don’t think labour hire companies are as responsive. We had a gig just the other day where a business posted urgently for the night noodle market. In just over an hour, someone was there working,” he said.

 

The app is free for businesses to sign up to, but the company takes a cut of 20 per cent of value of the contract (which includes a provision for superannuation) from the worker.

 

The app also processes the payment and invoicing for the completed work.

Five Bar manager in Mount Lawley, Andrew McIntyre, is trialling the app over the next few weeks.

“We do have a changing workforce at the moment. This is going to help fill the gap and make sure the customers get an awesome service,” he said.

“I can choose who I want, have look at their CV and ensure I get someone who fits my business rather than having to rely on someone else choosing that for me. I like the autonomy.”

 

The platform is also aimed at reducing the number of ‘under the table’ cash payments to workers when last minute arrangements are made.

 

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